The Mindset Shift from Branches to Devices

This spotlight series will highlight the positive innovations from IIF member firms to promote financial inclusion through digitalization, with this first report focusing on the Commercial International Bank (CIB) Egypt, and the transition from “branches to devices” as main methods of banking. This report examines this transition’s impact on the un- and under-banked, coupled with Egypt’s national priorities of inclusion and CIB Egypt’s push for greater long-term inclusion initiatives.