In this episode of FRT, Ho Hern Shin, Deputy Managing Director for Financial Supervision, Monetary Authority of Singapore, and Stephen Scott, Founder & CEO of Starling Trust Sciences and author of The Compendium: Culture & Conduct Risk in the Banking Sector, discuss how conduct and culture have become an important area of focus for operational and financial risk. Leading supervisors and financial service firms are increasingly considering conduct and culture alongside the more established risk management areas of operational and financial risk. This episode explores the global trends and themes around conduct and culture in financial services, and the challenges of doing things in real-time. Hern Shin discusses MAS’s “Three Pronged Approach”, and our guests debate new technologies and behavioral science tools that are being deployed and employed in the effort. Playing a key role in national security, the integrity of financial services is as crucial and timely as ever. We explore how supervisors, solution providers, firms, and employees can create solutions that deliver enduring improvements and predictions on how the space will evolve in the coming years.