We all have a role to play to embed sustainability in our businesses and society. In particular, the global financial services industry is in a unique position to drive and support the transition to a low-carbon economy. As climate and other environmental, social and governance (ESG) concerns take center stage, they are hitting the bottom line and thus are increasingly a focus for the C-Suite.

The IIF and Deloitte tackled the topic of sustainability in the financial services industry by exploring an increasingly critical role – the Chief Sustainability Officer (CSO). The event featured an overview of the key findings from a new survey-based report, The Future of the Chief Sustainability Officer: Sense-Maker in Chief. This was followed by an expert panel discussion of key themes shaping the sustainability agenda across financial services firms.

During the online event, our expert panelists discussed:

  • How financial institutions are mobilizing to address the ESG imperative
  • Why some firms have CSOs and others do not
  • What the CSO’s mandate is within a firm
  • Which skill sets and leadership attributes are necessary to deliver on that mandate
  • How CSOs contribute to the governance of their organization


Welcome and Introductions:

  • Tim Adams, President and CEO, IIF


Presentation - The Future of the CSO: Sense-Maker in Chief

  • Damian Hales, Partner, Deloitte


Panel Discussion:

  • Andrew Bowley, Wholesale Governance Officer; Deputy Chair Wholesale Sustainability Forum, Nomura
  • Greer Meisels, Chief of Staff, IIF (moderator)
  • Lara de Mesa, Group Executive Vice-President, Head of Responsible Banking, Executive Chairman’s Office, Santander
  • Vanessa Otto-Mentz, Partner, Risk Advisory Sustainability Services, Deloitte
  • Val Smith, Chief Sustainability Officer and Managing Director, Citi