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Entries for 'Financial Inclusion'

Briefing Note: Digitalization and Inclusion

This briefing note on digital inclusion examines the use of digitalization, digital identity, and changing infrastructures to promote a more inclusive economy. 

FRT Episode 62: Digital Identity - The Business Opportunity

Insights from the third installment of the IIF’s series on Digital Identity, exploring the positive impact creating business opportunities in the financial service industry.

IIF Digital Financial Inclusion Summit 2019 

This note summarizes the major themes and developments from the IIF's Digital Financial Inclusion Summit on November 7th, 2019 in Cairo, Egypt.

Digital Identities in Financial Services Part 2: Responsible Digital IDs 

This paper looks at global digital identity developments, the implications and opportunities for financial service providers, and how the emerging digital identity ecosystem is increasing access to finance and financial inclusion. 

IIF Series on Digital Identity – Key Concepts

The IIF is engaging in a thematic, 3-part series of papers on Digital Identities, covering AML frameworks, financial inclusion and business opportunities. 

Leveraging Technologies to Improve the Quality and Maximize the Productivity of Agent Models

This brief examines the role of technological innovation as a potential driver for improving the quality and maximizing the productivity of agent models through in-depth interviews with industry experts and senior bank officers, and supplemented by a review of the literature.

Charting the Customer Journey in the Digital Age

Financial services are going digital – how does this change how financial institutions work with underserved clients? The IIF and CFI explore digital transformation and provide examples of how financial institutions are providing creative solutions for emerging customers.

May 2019 Global Regulatory Update

The May 2019 IIF Global Regulatory Update provides updates on the Financial Stability Board along with current work streams in Regulatory Capital, Cyber Security, Digital Finance, Accounting, Sustainable Finance, Systemic Risk, Insurance and upcoming events. 

FRT Episode 28: Digital Customer Journey

This ‘FRT’ podcast focuses on how digital customer journeys are enabling financial institutions to reach underserved segments in a sustain...

FRT Episode 5: Financial Inclusion

IIF's fifth 'FRT' podcast focuses on digital financial inclusion-extending financial services to underserved individuals and businesses by leveraging




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